Many organisations scale effectively by hiring promising people and then teaching and motivating them to do exceptional work. The following example shows how important is to hiring and developing people. Tamago-Ya is a Japanese company that produces fresh box lunches and sell them to Tokyo office employees. The typical order comes from a office that buys lunches … Continue reading How to Scale Using Motivation and Accountability
What is Digital Disruption and How Companies can Embrace it?
Today the only source of competitive advantage and value delivering comes from seeing what customers need and delivering it. Digital disruptors are changing complete industries, delivering value at a lower costs, with faster development times and with greater impact on customer experience. Digital disruption is simply a mindset that leads to a way of behaving; a … Continue reading What is Digital Disruption and How Companies can Embrace it?
Customer Experience Having the Customer at the Center of Your Business
Focus on the customer matters more than any other strategic imperative, customer experience is source of both decreased costs and increased revenue
What is a Program?
A program consists of a group of related projects and activities, managed in a coordinated way, in order to deliver outcomes and benefits related to the organisation’s strategic objectives that would not be available by managing each project individually. Programs are the link between the business strategy and the individual projects that will implement the … Continue reading What is a Program?
How Leaders Create Conditions for Change
Leaders can not dictate the culture, but they can nurture it. they can create the right conditions for change, creativity and innovation. Leader can multiply the effect of a team. Liz Wiseman interviewed more than 150 leaders to research her book Multipliers: How the best leaders make everyone smarter. Leaders who are multipliers can double … Continue reading How Leaders Create Conditions for Change